Shipping & Returns
We offer worldwide shipment. See below for the estimated time of delivery:
|DESTINATION||EXPRESS PRICE||EXPRESS DELIVERY|
|Hong Kong||Free from HK$500||2 - 7 working days|
|USA||Free from US$250||4 - 10 working days|
|Within Europe||Free from US$250||4 - 10 working days|
|Rest of the world||Free from US$250||4 - 10 working days|
All purchases from Florian can be returned within a 14-days trial period, starting the day of receiving the order, without stating a reason. A one-year warranty comes with all our products. Please, see our Terms and Conditions for more information.
All items returned within the 14-days trial period must be in the same condition in which they were received. The returned products will be carefully examined, as they must be unworn and in their original packaging- containing all accessories of the packaging.
In case the product is received broken or damaged, the buyer is obliged to inform us immediately and we will send further instruction of how to proceed.
We kindly ask you to contact firstname.lastname@example.org with your order number, where we will make sure that you receive all of the instructions, as well as a shipping label to return the product back to us. Please note that return costs will apply, if you wish to return the products back to us within 14 days. Once we have received it, we will process your return and complete your refund or replacement within 7 business days.